As part of its activities, ATHERAC Agency is required to collect personal data concerning its clientele.
All operations involving your Personal Data are, and will be, carried out in strict compliance with the applicable regulations, particularly Law No. 78-17 "Information Technology, Files and Freedoms" of January 6, 1978, as amended, along with its implementing decrees.
ATHERAC Agency collects your personal data solely and directly from your responses and actions. Therefore, you declare that the information provided is accurate, complete, and up to date, and you commit to modifying, correcting, and updating it as necessary.
The Personal Data collected will be used exclusively for the following purposes:
- Operating and improving our administrative and technical management systems, including all forms of communication, exchanges, and information sharing with you, our Clients, Owners, and Co-owners.
- Creating a database dedicated solely to our Transaction department, which allows us to send you resale offers in your area and provide free property valuations.
- For the Rental department: executing rental contracts, creating a user account, granting access to your documents via your personal account, complying with legal obligations (police form collection under decree No. 2015-1002 of August 18, 2015), and sending information and offers enabling you to benefit from all available services or features offered by ATHERAC Agency.
The Personal Data you provide, directly or indirectly, will be retained and used exclusively by ATHERAC Agency and will not be shared with any third-party recipients.
Personal Data of our Owners and Co-owners will be retained throughout the duration of the Property Management Agreement or Rental Mandate, including any renewals, extended by the applicable legal prescription periods. In the event that a new property manager is appointed by the co-owners’ assembly, the data will be transferred to the successor.
Your data may be used by our agency to offer you additional real estate services (rental, sale, valuation) related to our property management relationship. You may object to this at any time.
ATHERAC Agency commits to taking all necessary measures to ensure the security and confidentiality of Personal Data, especially to prevent damage, deletion, or unauthorized access by third parties.
It is expressly agreed that the collected Personal Data will be used in accordance with Articles 39 and following of Law No. 78-17 of January 6, 1978 as amended. Any individual has the right to access the Personal Data concerning them, as well as the right to rectify or delete incomplete or inaccurate data.
You may exercise your rights by contacting :
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By email : atherac@atherac-laclusaz.com
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By mail : ATHERAC Agency – 202 Route des Grandes Alpes – 74220 LA CLUSAZ
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Lastly, each Client, Owner, and Co-owner has the right to object to the processing of their Personal Data, provided that they can justify a legitimate reason.
It is reminded that every recipient acknowledges and fully understands the ATHERAC Charter on Personal Data Processing, applicable solely within the framework of its real estate agency activities.
You may, at any time, refuse ATHERAC Agency’s use of your Personal Data for its own real estate agency activities, by simply requesting it via email or postal mail.
Consumer Dispute Mediation System
In accordance with Articles L611-1 et seq. and R612-1 et seq. of the Consumer Code, it is stipulated that for any contractual dispute related to the performance of a sales contract and/or service provision that could not be resolved through a prior complaint submitted to our customer service department, the Consumer may resort to mediation free of charge.
They may contact the National Association of Mediators (ANM) either by mail, by writing to 62 rue Tiquetonne, 75002 PARIS, or by email, by filling out the online application form at the following address:www.anm-conso.com
